Booking & Payments

How to book a date

After you choose the correct product and place the order, R28 will contact you within 24 hours to arrange the booking date.

Availability depends on workshop schedule. The usual waiting time is around 2-3 weeks from order payment to installation.

R28 works Monday to Friday. Weekend appointments are not normally available.

Time for Installation

Most ambient-lighting packages are completed the same working day. Drop-off is usually around 08:00 and collection is usually around 18:00.

If ambient lights and starlights are booked together, the car normally needs to stay for 2 days.

More complex starlight designs, including roof designs or honeycomb layouts, can take longer and may need up to 4 days.

How to pay

On the website you can pay by debit card, credit card or Klarna. Klarna instalment options may be available at checkout, depending on eligibility.

How to pay with cash

If you prefer to pay in cash, contact R28 first on Instagram, WhatsApp or by email so the booking route can be confirmed before the appointment.

How to buy from our store

For supply-only orders without installation, complete the purchase online and R28 will send the item to the delivery address provided. Postage cost depends on the delivery option selected.

Refund

* We offer 15 days return and refund to our products ( if the products are faulty , if you change your mind , if no longer needed, shipping will be fully supported by customer) in order to return a product or to receive a refund you will need to contact us first by email or WhatsApp.

* We can’t offer a refund if the products are damaged by customers during the fitting process.(examples: cut wires , broken LEDs , or any other damaged to the kit ).

* We can’t offer a refund if you don’t have the original box of the products, it’s mandatory to have the original box which was delivered with the products.

* For all returns we recommend you to use a tracking service delivery , to avoid any losses.
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* All products returned due to customer change of mind or order by mistake , we will need to charge 25% from the total value of the product if you opened/unboxed/ damaged the box.

My Urus had no ambient lights. After some recommendation I checked out R28. Honestly the end results is amazing. The car looks original factory, all coded on main infotainment screen. If anything the quality of lights look better thanks factory! Thank you R28 team! I will be back for the seat belt lights soon!

I took my 5 series GT in to get the Ambient lighting done today and wow these guys done an amazing job , they know exactly what to do and how to do it , very professional and knowledgeable I can’t recommend them enough They have took my car to another level 👌

This is my second car getting starlight's and I'm speechless with the work and how professional it is. You want the best work, look no further, r28 custom is the place to come too when it comes to starlight,10/10!

Had these lights professionally installed by the garage and it has transformed the interior of my car, it looks so much better now better than when it came from the factory. I highly recommend these and the R28 Custom Garage care and professionalism.

Had this lights fitted on my e92, let me tell, they have worked they magic to transform the look of my interior. Very professional and attention to detail is on next level, left me speechless. Never thought it would look the way it does. Lots of people look in when I drive or ask about the lights. So i wouldn't hesitate to say they are the best!!

Booked my car in for 450 stars. Really liked the professionalism on booking the service with them. I dropped my car in the morning on that day and collected a completely transformed car later that day. The quality of work delivered by R28 Customs was excellent. They are perfectionist at what they do and this is the only place you should be taking your car.

Came all the way up from Bristol & Took my BMW 420D convertible in on the 24/04/23, was done quicker than I expected and the results are top tier! I also got white interior and the lights reflect off it very well & when the roof comes off it’s even better! I’m already planning to go back in for a starlight fitting soon aswell!

Top customer service the work of top notch quality , really happy with the service I received , I got the complete set with star lights and full ambience kit , didnt trust other sellers as their work seemed rushed and cheap . This is more a premium service and the work speaks it for itself . Love my vehiclal now it’s a pleasure to drive .

Firstly have to say their customer service was absolutely out of this world, the team over at r28 gave me reassurance with their level of service they provide. Secondly on the day of the installation the team went above and beyond with firstly fixing someone else’s work on the car after having previously been to someone else and then supplying + fitting their very own exclusive kit that can be controlled via the infotainment screen for one tone colour and 2 tone colour & dynamic mode from the app absolutely transforming the car into a whole new experience. Definitely would recommend them to anyone who is looking to get any work done on their pride and joy. These guys take pride at what they do and guarantee an amazing job, delivering excellence every time. Will for sure be back to get more work done from them in the future. Thank you!

I was left with very impressed by the work done: r28🔋custom🌠garage 🎆 Surrounding light inside the car bmw series 1 is beautiful. My interior now looks very cool. The whole look of the car has been changed thankfully to a great job done by your professionals. They did a high quality work, very accurate and tidy. There was no problem with communication, always received prompt replies and recommendations. My car looks like it was just manufactured. Greatly appreciate your effort guys, very pleased with the work done. I recommend :r28🔥custom🔝garage 🔥

R28 Custom Garage have completely changed my car they did an amazing job to my Audi rs3 interior from having boring white light to now ambient lights there customer service is amazing and the install is perfect no complaints also great after care service also these guys are the best in the game!

Had these recently fitted and can not stop getting compliements from people, These look incredible! Dropped the car off at 9am, collected it at 5pm the same day to a completely different feel inside. How these are not standard I don't know, but the guys at R28 definitely make it look OEM+. Would highly recommend these guys, will be back again soon.

Definitely best on the market 🔥 🔥 🔥 r28customgarage done my ambient lights and I’m very happy with the work done, louts of colours u can mix and they go really bright all controlled through the app and very easy to use. Very big thank you.

Hi, I have a 2019 Mercedes A-Class (W177) with no ambient lighting installed. I’m looking for an OEM ambient lighting retrofit (LED strips installed and coded to work with the MBUX screen). Could you please provide a quote for parts + labour and let me know the installation time? Thank you.

I was extremely well looked after with my experience at R28. The car turned out even better than I expected and looks so clean. I would highly recommend R28 to everyone and I will definitely be back for more🙏🏼

Great after customer service. Installation on my Q5 was completed well before the collection time of 5pm. Upon collection during a demo, it was found some further adjustments had to be made and the team were able to resolve this quickly working around my availability ASAP. I highly recommended this installer for an OEM.

I can’t thank R28 Custom Garage enough for the absolutely brilliant job they did on my Audi A3 (2019). I went in for ambient lights, and they totally exceeded my expectations by also installing lights for the speaker covers and air vents. The transformation is just unreal!

i am so happy with the work done on my car- i got the whole package with all the extras and i would definitely recommend for anyone who wants lights to come to this garage! the ambient lights look really nice especially at night and there are loads of different light settings. they were also very friendly from the start right from my DM and answered any questions i had. this was done so neatly and the lights look great, you will not be disappointed!

I recently had the ambient lighting fitted in my Porsche Taycan and I couldn’t be happier with the result. The lighting completely transforms the interior, creating a sleek and modern atmosphere that enhances the driving experience both day and night. The customer service was excellent from start to finish. The team were very professional, approachable, and extremely informative, taking the time to explain the options available and ensuring everything was tailored to my preference. The whole process was smooth and stress-free. Overall, a fantastic experience and I would highly recommend their service to anyone looking to upgrade their vehicle.

My Model Y was fully customised with Ambient light by R8custom garage , Bogdan is the best guy worked really hard and well on my car really happy with the work my next job at custom garage will be to have PPF on my car

I brought my BMW 8 series in for a full Satin PPF, plus starlights and a bodykit installation. They did a great job on the car, and everywhere I go my car is a head turner! I was very impressed with the high quality of how the PPF was wrapped. Would definitely recommend this place !

Got my model 3 done… and all I can say is WOW WOW I had white seats and I think they now make my car go from a £45000 -£65000 looking car. Great purchase and fitting. R28 took about 8 hour to fit. And made sure 0 we’re were visible. The centre console fitting for the control centre in the Tesla. I have seen no one else in the world do. This is perfect. I love the speaker lights and the ones begin the seats. This kit also has the dashboard strip (2 places) and both are OEM style plus better. The R28 team replaced the metal strips with new ones, that have the light already installed. Everytime I charge my Tesla at a charger eveyeone walks over and asks more about it. Honestly I would say I’d rate it 15/10

After looking around at different garages to fit Ambient lights to my car , I found R28 Custom Which were really helpful and knowledgeable. I went with them to get my car done and WOW it turned out amazing, more than I thought. I would recommend them to anyone looking for Good quality lighting fitted by professionals

I had full package done on my Tesla model Y from star lights to ambient lights the work was carried out by Bogdan at R8 custom garage , Bogdan has done a wonderful job on my car and I am really pleased with it

I’m honestly amazed at the result of my car. The team worked hard to transform my car into a way where I searched long and hard but could not find. It has been a month since having these lights and I am still in awe. I love them so much and sometimes just sit in the car purely for the ambience. But it goes beyond just delivering what I wanted, as their customer service and communication even in the lead up to getting the job done was top tier. As a customer, I was always kept in the loop about anything that would happen and how everything would run, and even whilst my car was being worked on I was being updated every time. Nowadays, it is rare to find such customer service. I would recommend this place every time to anybody. They take pride in what they do, and they took pride in my pride and joy. Fantastic job!

I recently had ambient lighting installed in my car, and I couldn't be happier with the results. The installation was clean and professional, and the lighting adds a sleek, modern touch to the interior. It's fully customizable with a range of colors and brightness settings, which makes nighttime driving a more enjoyable and relaxed experience. It really elevates the overall look and feel of the cabin. Highly recommended for anyone looking to enhance their car's interior vibe!